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Case Study: Extensive Water Damage Restoration and Mitigation in Southington, CT

A homeowner in Southington, CT, contacted Total Restoration after discovering extensive water damage throughout multiple areas of their home. The damage was the result of a roof leak that had gone unnoticed for several weeks, leading to significant hidden water damage.



Mitigation of Water Damage in Southington, CT


  • Upon arrival, the Total Restoration team conducted a comprehensive moisture inspection, revealing hidden water damage and mold growth across 6 rooms, affecting more than 1,300 square feet of the home.

  • The damage was extensive, impacting not only visible surfaces but also areas behind walls and within flooring, requiring immediate attention to prevent further deterioration.


Restoration Plan and Process


  • Developing the Water Damage Recovery Plan


    A detailed plan was devised to mitigate, clean, and restore the home. This included:

    • Drying out all affected areas to halt water damage progression.

    • Removing any compromised materials, including drywall and flooring, that were beyond repair.

    • Thorough mold remediation to ensure the home was safe for re-occupancy.


  • Constant Communication


    Since the homeowners were temporarily relocated to a hotel during the restoration process, constant communication was critical. Total Restoration ensured the homeowners were updated on progress throughout the entire project.



Insurance Coordination for a Seamless Water Damage Restoration Process


  • Total Restoration worked directly with the homeowner’s insurance company, handling all communication and documentation regarding the damage, scope of work, and insurance coverage.

  • As a result of Total Restoration’s meticulous attention to detail and insurance assistance, the homeowners faced zero out-of-pocket costs for the entire water damage restoration project in Southington, CT.



Outcome: Complete Water Damage Restoration and Client Satisfaction


  • The home was fully restored to its pre-damaged condition, with all water and mold damage remediated.

  • The project was completed efficiently, allowing the homeowners to return to a safe, clean home.

  • The homeowners expressed immense gratitude for the professionalism and constant updates throughout the process, as well as the seamless coordination with their insurance company.


Call Total Restoration For Water Damage Cleanup in Southington, CT


If you’re facing water damage or suspect hidden issues in your home, don’t wait until it’s too late. Contact Total Restoration today for professional water damage mitigation, cleanup, and restoration services in Southington, or anywhere else in Central, CT. Let us handle the restoration process and work directly with your insurance company to make sure your property is restored to its original condition—or better!




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