A homeowner in Cromwell, CT, experienced a severe water heater leak that caused extensive damage to their basement. After contacting their insurance company, they were referred to Total Restoration for professional water damage mitigation and restoration services. The homeowner needed prompt action to address the damage and prevent further issues like mold growth.
Mitigation of Basement Water Damage
When Total Restoration received the call, the team quickly mobilized and arrived on-site to assess the damage. The priority was to mitigate the immediate effects of the water intrusion and stabilize the environment.
Water Extraction
The team used professional-grade equipment to remove all standing water from the basement. This was a critical step to minimize further saturation of materials like flooring and walls.
Drying and Dehumidification
High-powered air movers and dehumidifiers were strategically placed to remove moisture from the air and affected materials. This step was essential to prevent mold growth and secondary damage.
Inspection and Assessment
A thorough inspection of the basement was conducted to identify all areas affected by the water, including hidden moisture pockets behind walls and under flooring.
Basement Water Damage Restoration Process
Once the mitigation phase was complete, the team developed and executed a detailed restoration plan to return the basement to its original condition.
Drywall Repairs
Water-damaged drywall was removed and replaced. The new drywall was taped, mudded, and painted to seamlessly match the existing walls.
Flooring Restoration
The damaged flooring was removed, and the subfloor was dried and treated to ensure no lingering moisture remained. New flooring was then installed, restoring the basement’s aesthetic and functionality.
Sanitization and Mold Prevention
The team thoroughly sanitized the area, using professional-grade antimicrobial treatments to prevent mold and other microbial growth.
Communication and Client Support
Throughout the process, Total Restoration maintained constant communication with the homeowner and their insurance company. By providing detailed documentation of the damage and the scope of work, the team ensured that the homeowner’s claim was processed smoothly. This seamless coordination helped ease the homeowner’s stress during a challenging time.
Outcome: Complete Water Damage Restoration and Client Satisfaction
Thanks to Total Restoration’s prompt and professional response, the basement was fully restored, and the risk of long-term damage was eliminated.
The homeowner’s basement was returned to its pre-damage condition, with new drywall and flooring seamlessly integrated into the space.
The drying and dehumidification process ensured the basement was left mold-free and safe for the homeowner and their family.
The homeowner praised the team for their swift action and professionalism, which minimized disruption and delivered excellent results.
Key Takeaways:
This case study underscores the importance of quick and thorough intervention in water damage situations to prevent escalating issues and ensure a successful restoration.
Rapid response enabled water extraction and drying before mold or secondary damage could develop.
Comprehensive restoration included replacing damaged materials, sanitization, and mold prevention for a clean, safe, and functional space.
The homeowner benefited from clear communication and seamless insurance coordination, ensuring a stress-free experience.
Expert Basement Water Damage Mitigation and Restoration in Cromwell, CT
If your home has suffered water damage from a water heater leak or any other source, Total Restoration is available in Cromwell and throughout Central Connecticut to help. Our expert team specializes in water damage mitigation, cleanup, and restoration, ensuring your property is fully restored and mold-free. Contact us today to protect your home and restore your peace of mind!